Account Manager

Are you passionate about building relationships and driving business growth? Do you excel at maintaining and expanding customer partnerships?

We seek an Account Manager to nurture and grow our existing customer base while delivering exceptional value through our cutting-edge 3D printing software.

About us

Create it REAL is a 3D technology provider for the Orthopedic and Prosthetic industry. We specialize in smart and innovative production solutions that are better for the environment and produce better products for the end-user.

Our solutions typically consist of our proprietary 3D printing Software, a 3D printer, and 3D printing material. This concept enables customers to produce high-end products with minimal waste automatically. Our customers range from small to medium-sized enterprises (SMEs) to large enterprises. 

We are a team of 23 dedicated experts based in Aalborg, Denmark, driving innovation in the 3D printing industry. Join us as we continue to experience significant growth!

About the role

As an Account Manager, your primary responsibility will be maintaining strong relationships with our existing customers and identifying opportunities for further growth. You will act as the main point of contact, ensuring customer satisfaction and providing solutions to enhance their experience with our technology. 

Key responsibilities:

  • Maintain and develop relationships with existing customers to ensure satisfaction and loyalty.
  • Identify and pursue opportunities to expand partnerships and increase customer engagement.
  • Prepare and conduct online presentations and coordinate evaluation periods to showcase the value of our solutions.
  • Collaborate with internal teams to address customer needs and provide tailored solutions.
  • A structured and disciplined sales approach, including CRM discipline.
  • Provide regular updates and reports on customer accounts, feedback, and potential growth areas.

About you

We value a proactive and customer-focused mindset. Experience in account management or B2B sales is a plus, but more importantly, we’re looking for someone with the following:

Need to haves:

  • Excellent communication and relationship-building skills.
  • Professional fluency in English is essential. 
  • International experience is a significant asset as we are an international company.
  • A customer-centric approach with a strong problem-solving attitude.
  • Ability to work independently and manage multiple accounts effectively.
  • Enthusiasm for technology and a desire to learn about 3D printing solutions.

Nice to haves:

    • Proficiency in German is highly desirable. Other languages are a plus.
    • Experience with biomechanics or the orthopedic industry is a plus.
    • Bachelor’s or Master’s degrees preferred 

What we offer

  • A dynamic and international working environment in the exciting 3D printing industry.
  • A supportive onboarding process with comprehensive training.
  • A well-structured yet dynamic and busy sales environment.
  • Flexibility to work hybrid.
  • Opportunities for professional growth and development.
  • International travels to attend fairs and meet customers.

How to apply

We would love to hear from you if you are excited about this opportunity and believe you’re a good fit! Please send your application and updated resume to [email protected].

For any questions, contact Head of Sales and Marketing, Lene Jensen, at [email protected].

We look forward to welcoming a new member to our team!